COHEN BOOKS and COLLECTIBLES
Sales Policies


A Satisfied Customer is our Primary Goal!

 

Your satisfaction with every purchase is fully guaranteed. Look your purchases over for up to 5 days. If something does not please you, just ship it back, fully insured and safely packaged. We do ask that you notify us, so that we will know to expect the package. When the item arrives in the same condition as it was originally sent, a prompt refund will be issued. Layaways are excluded. Sorry, we cannot refund shipping charges. FL residents must add 6% Sales Tax or supply tax number.

TERMS:

We accept Check or Money Order. Payment is expected within 7 days after order is placed. Florida residents must include 6% sales tax. Large check purchases must clear, delaying shipping up to 10 business days. Shipping charges are not refundable.

LAYAWAY:

We offer a 60 day Layaway Plan. 1/3 of the total price will hold any item for 60 days. Layaway deposits are not refundable. Layaway merchandise is not returnable.

 

DOMESTIC SHIPPING:

Our shipment method is insured, UPS Ground or Post Office, at our discretion. A street address must be supplied for delivery if UPS. SHIPPING/HANDLING CHARGE IS $6.00 or 3% of purchase price, whichever is greater, on all orders. Insurance is $1.30 for up to $50.00, $2.20 for up to $100.00, and an additional $1.00 for every $100.00 worth after the initial $100.00. Other methods of shipping can be arranged.

INTERNATIONAL SHIPPING:

Our normal shipment method is via United States Postal Service, Air Parcel Post insured. Other arrangements can be made upon request.

BREAKAGE:

We are experienced shippers, but breakage occurs occasionally. In this event, retain original shipping carton with damaged merchandise. Call UPS for pick up; there will be no charge to you. Notify us and a refund will be issued. We will make the UPS claim. The US Postal Service requires you to take your damaged merchandise in its original packaging to the post office and fill out their form to initiate the claim.

 

  

 

COHEN BOOKS and COLLECTIBLES
PO BOX 810310
Boca Raton, FL 33481  USA


Call (561) 487-7888


e-mail: disney@disneycohen.com




Note:  All character images at this site are copyright Disney. Cohen Books and Collectibles are in no way affiliated with the Disney Co.


Copyright © Total System Solutions, Inc.